ORDER CANCELLATION POLICY

  • User shall be entitled to cancel an order booked on Imprintsolution.co.in by placing a Cancellation request at “support@imprintsolution.co.in” or by logging a call to our Support Team.
  • Valid Reasons for Order Cancellation:
  1. Order by Mistake
  2. Wrong Item Shipped
  3. Defected Product 
  4. Miss-shipping
  5. Shipping Defects
  6. Out of Delivery area
  7. Out Of Stock Items
  • Cancellation requested by a customer will lead to a deduction of 5%  from the total amount of order.
  • In case the order is already shipped then 5%  + Forward Shipping Charges + RTO (Return to Origin) Shipping Charges will be deducted from the total amount of order.
  • Refunds will be initiated to the source of payment. Sometimes, we may require your Bank Details or Paytm Number to initiate the refunds manually.
  • 100% Refund For Out Stock Product Order
  • We will credit refunds within 5 to 7 business days after approval.